If Your UPS Shipment is Damaged

In the event of concealed or known damage to a shipment carried by UPS:

Have the carrier note the nature and extent of the damage on both the carrier's copy and delivery copy of the freight bill.

Leave the damaged material in the original shipping container. This is essential!

Contact the carrier immediately for an inspection of the goods. Get a copy of the inspection report to support your claim.

Contact Vic's Time; All claims with UPS must be initiated by the shipper.

 

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